Quality Guarantee

Quality & Satisfaction GuaranteeHere at Nationwide Cleaning Contractors Ltd we guarantee complete customer satisfaction through ensuring all work is completed to the highest standards, and in order to continually improve our service we ensure that every job is subject to strict quality control.

There are a number of ways that we achieve our high standards which include:

Understanding Client Requirements

From the very outset we ensure that the exact requirements of our clients are fully understood, and this is done via our quoting procedure. That way, it give both parties chance to identify potential gaps in the service and allows us to recify any issues prior to work commencing.

Regular Monitoring

We continually monitor all work in respect to quality control and any issues are rectified immediately where reasonably possible. Some issues need to be taken to our regular quality control meetings to ensure that they are put right long term, which is a mandatory operating procedure directly linked to the ISO 9001.

Strive for Excellence

As a company dedicate to attaining the highest quality and standards we ensure that all our staff are fully aware of our policy and objectives in this area. Full training is given and corrective action taken as and when required.

Quality Control Systems

There are several systems used to ensure that the highest standards and quality is achieved at all times, and these include visual checks, regular detailed inspections, and regular document checks.

We are committed to a program of continuous improvement in order to provide a clean and safe environment for all. We do this by examining and re-examining the way in which duties are performed, monitoring the variance of achievement and putting remedial measures into operation based upon our learning experience.

If you would like to know more about our Quality and Satisfaction Guarantee’s then we welcome your enquiry via our online contact form.

Contact us on 01372 276665 now for a quote